GalleryView all (2)
Reviews
11/18/2012
I had the worst resturant experiance i have ever had this morning at the Original pancake house in Bothell, WA. We had a party of 11 all meeting for breakfast for the birthday of an 8 year old boy. Breakfast at the Original pancake house was what he wanted to do for his birthday. The first member of our party showed up at 10:10 am to get us on the list and the rest showed up at 10:30.
The banquet room was being prepared for us when i got there at 10:20. At around 10:30 the banquet room was ready for us. Our final guest showed up approximately 1 minute later and the wait staff had already given the tables in the banquet away to other guests.
But no....they didn't tell us that. It wasn't until 15 minutes later that one of our party went back to the banquet room and saw that there were guests in the room that hadn't even ordered yet.
So we asked about how long it would be before we could get seated and the staff could not tell us. It's hard to say with such a large group. So at 11:10 when the wait staff still could not tell us how much longer it could be (only that it wouldn't be soon) we all left and wen't somewhere else. The birthday boy's heart was broken and the 5 other kids where starving and cranky.
Honesty is apparently not their employees strong suit. Nor is customer service. Having watched patrons come and go and eventually all of us leaving without ever being seated i can tell you that the 5 families invloved in today's breakfast will never eat at this resturant again and will likely recommend to their friends and family to avoid the resturant as well.
If you can not handle groups as large as ours you should be sure to let the party know that before they have spent 50 minutes waiting in your lobby.
Details
Phone: (425) 419-4476
Address: 1904 201st Pl SE, Bothell, WA 98012
Website: http://www.ophlive.com
More Info
- General Info
- Family restaurant serving breakfast made from scratch daily, with only the highest quality ingredients. Come taste the difference!Family restaurant serving breakfast made from scratch daily, with only the highest quality ingredients. Come taste the difference!
- Extra Phones
Phone: (425) 408-1209
- Payment method
- master card, visa, all major credit cards, amex, cash, discover
- Price Range
- $$
- Neighborhoods
- Thrasher's Corner-Red Hawk, North Creek
- Other Links
- Categories
- Other Information
Parking: Lot, Private
Wi-Fi: Free
Bike Parking: Yes
Attire: Casual
Cuisines: Family Style, American, Breakfast, Brunch & Lunch
Alcohol: None
Takes Reservations: No
Outdoor Seating: No
Price Range : Average
People Also Viewed
- Las Brisas
20615 Bothell Everett Hwy, Bothell, WA 98012
- Dairy Queen Grill & Chill
20511 Bothell Everett Hwy, Bothell, WA 98012
- Dickey's Barbecue Pit
617 SW 128th Street, Suite 107, Everett, WA 98204
- Azteca Mexican Restaurants
15704 Mill Creek Blvd, Mill Creek, WA 98012
- Papa Johns Pizza
20710 Bothell Everett Hwy Ste 101, Bothell, WA 98012
- Red Robin Gourmet Burgers
21215 Bothell Everett Hwy, Bothell, WA 98021
- Doc's Hideaway Grill
22118 20th Ave SE, Bothell, WA 98021
- La Palmera
15224 Main St Ste 202, Bothell, WA 98012
- Arby's
1027 228th St SE, Bothell, WA 98021
- Sublime Smoke BBQ
16500 28th Dr SE, Bothell, WA 98012