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        General Info
        Hawthorne Appliance Inc. has been a store providing household appliances in Michigan for more than 90 years. Based in Birmingham, Mich., the store offers a range of products, such as dishwashers, laundry, microwave ovens, refrigerators, freezers, wine And beer storage, to name a few. Additionally, it provides home theater system, CD players, recorders digital cameras, shoot/share camcorders, television sets, portable audio and phones. It offers products form major brand, including Bosch, Denon, Panasonic, Sony, Wolf, Bose and Emerilware, among others.
        Email
        Extra Phones

        Phone: (248) 644-2851

        Fax: (248) 644-2851

        Brands
        Fisher & Paykel, Maytag, refrigerators, wolf
        Payment method
        mastercard
        Neighborhood
        Birmingham
        AKA

        Hawthorne Appliance

        Hawthorne Home Appliance & Electronics

        Other Link

        http://www.hawthorneonlinestore.com

        Categories
        Major Appliances, Furniture Stores
        Other Information

        Parking: Lot, Private

        Bike Parking: Yes

        Reviews

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        newtothed
        Edited: 02/12/2017
        Overall

        This place is beyond horrible. avoid at all costs. unprofessional, rude (the salesman even hung up on me when I had a delivery issue) and no notion of customer service/satisfaction.

        i have already called my credit card company to cancel the transaction.

        Helpful(1)Flag
        JC
        Jessica C.

        12/31/2015

        Overall

        While the in store experience was fine, the delivery service was a complete joke. Ordered a dryer and once it arrived we were told that "they can't touch any gas lines"... To install our GAS dryer. They also can't "touch doors" that may be in their way. Thankfully we had a plumber in the house to do half their job. The delivery man was so kind that he left the empty boxes down the street from our house in the middle of the sidewalk. Seriously need some better delivery boys.

        Helpful(1)Flag
        danthefishman

        03/15/2014

        Overall
        A+++

        Stopped in today to check out the place. I honestly never knew it existed til searching for a place to buy a home theater. It was nice we weren't assaulted by salesmen and got a chance to look around before being greeted by Joe. He was great pointed us right to what we needed and went over every detail possible with the system we purchased. We will definitely return.

        Helpful(0)Flag
        SB
        Sally B.

        04/12/2013

        Overall

        AVOID THIS STORE! While nice enough at the time of sale, there is no follow-up. We ordered a $1200 dishwasher that was to be delivered in two weeks. We heard nothing after two weeks. We called and were told that it was a special order and could take up to two months. After two months, we called again and were told it was on backorder! When I asked why they did not call to tell us this, I was told, "It's not OUR fault." Don't bother asking for a manager; they're rude too.

        Helpful(2)Flag

        Details

        Phone: (248) 644-2200

        Address: 33278 Woodward Ave, Birmingham, MI 48009

        Website: http://www.hawthorneonlinestore.com

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