Dick Van Dyke Appliance World

Sales man was good installers are rude , in a rush dirty and refuse to clean up their mess. They called me around 8:50 am telling me i need to be at the house by 9:20. My sales man told me they start their day at 9:00 am so earliest they would be at my home is 9:30. I told them i will do my best to be their at 9:30 as my sales man said, but I added I maybe their at 9:45 due to I was getting off work. He 1st refuse to wait to even 9:30 until I called their manger. I ended up getting there as soon as they pulled up to my house. They one guy name was Sean the other he never gave me his name they both had very bad attitude at this point. I open the door 1st thing he says is are you going to show me where to take you washer. No hello or Good morning. They scratched my new hard wood floors they refused to fully install my $1200 plus washing machine. 1st the installer was too weak to take off the hot water hose so i did it for him. He next refuse to take off the cold water hose. His excuse was due to my old washer hose looked old he said the pumping pipe maybe unsafe also even though my house pipe shown no wear to it. They also taken out my old washer out and left water on the floors refused to clean it .

We bought a new refrigerator from DVD and the installer did a great job. We're definitely happy with their services.

We have bought multiple appliances from DVD and always got a great deal. We are very happy with our purchases, and they were always delivered on time, without any damage.

Richard helped a huge deal with getting our refrigerator installed in our kitchen. He answered any questions we had and informed us about other features. Just all around great customer service.

Quality products, quality service and always back up what they say. Highly recommend using them

I have bought a few appliances here, most recently a dishwasher. The sales team and servicemen are always friendly, competent, and easy to work with.

We ordered 4 appliances. Four weeks later on delivery day two were damaged. On second delivery day, fridge was installed wrong causing small leak which warped the flooring. We puuled fridge out and discovered they had installed one that was scratched and dented on the side. On day rescheduled for delivery of microwave, no call no show. We called and were told sorry it is not here, so yet another day next week they think it will be delivered. And not even an apology yet for this appalling incompetence.

Our fridge was delivered on time with no dings! The gentleman did not damage any walls when installing, and was very helpful.

Our new stove top is beautiful! Exactly what we wanted, and were looking for. Was delivered on time and nice delivery guy.

Lyle delivered my new fridge and washer/dryer set. He was very friendly, efficient, and knowledgeable.

Great experience at the Bloomington store! Really appreciated the help from the sales staff, very knowledgeable about the appliances, and not pushy.

Just bought a big new freezer from DVD. Jon was our installer and did a great job getting the freezer into the basement. Great overall experience!

Nice and professional repair man came to our house- no complaints was in and out and cleaned up after himself.

The fridge was delivered on time, I was very impressed at how quickly they got it in the house!

We purchased a new dishwasher. The technician came, he was on time, very friendly, and the installation went smoothly.

We bought out new refrigerator from here and it was installed with no issues. They have always done a nice job, and are very professional.

Good service, good products and good warranty. Even if prices are a little more than other places, delivery is much less so you still save money in the end. I bought a washer/dryer set 16 years ago from them and never had trouble. When they died this year I went back and bought another set.

I have had a good experience purchases and the warranties. However, be very careful about havjing them perform services on out of warrantee service. They use the flat rate program and I got ripped of. $18 part 20 minutes of service cost me $120. The owner would not talk to me, as his manager said that is what he is ired for. You hear the owner on his creative ads but he doesn't back up what he says. Listen to me and use my business , but I don't want to talk to you. I will never use him for service again and I would suggest any one who does be very careful.