Midas

The manager at the Midas Homewood location contacted me on February 27th, 2015 and I explained my experience with the Hoover location (left a review on them). He didn't like the fact that that and theft had happened in one of his stores. He offered to have my vehicle inspected for my peace of mind. I came by and had my vehicle inspected on February 28, 2015. He looked under the hood, since Midas Hoover also replaced my radiator, and he checked the outer tie rod end. He found what would soon be the same situation before with the suspension (where I'd have to find a shop and shell out even more money) and replaced the parts and aligned my vehicle, all as a courtesy. I'm truly appreciative for that. The Midas Homewood manager, Dwight, refunded me for the outer tie rod end job Midas Hoover did. For their service and right-ing what could and would have been another wrongdoing, Midas Homewood gets my mark of approval.



UPDATE: These guys have taken care of my car and been great to work with. I came back to Midas Homewood after getting an oil change and tire rotation from the dealership, that resulted in a Check Engine Light. Midas took care of my CEL problem (a simple fix that would've been an unnecessary repair) without charging me a penny in good consciousness. I recently got a tuneup and brought it back when my CEL came on. They kept it for a couple of days to check it out and drained and recharged the battery and reset the codes, as a courtesy. They changed out my sparkplug wires and informed me about the exhaust system. They took care of my car and I've appreciated what they've done. They've saved me money and did honest repair work on my CRV. Customer service is great and it's clear they take pride in their business and making the customer top priority. As far as I've known and going off their track record, these mechanics have been honest with me and they know how I am about my baby. So I highly recommend them.