A New Buffet

No matter how good food can be, always keep in mind; no customer service = no customer base.Let's start off with the fact that the parking lot was completely packed and I had to drive around at least 4 times to find a spot. It wasn't until after entering this restaurant that we realized the occupied spaces were not patrons coming here. We had arrived around 230. The entire time we were there, our whole family felt uncomfortable because we were being stared at since they didn't want us to eat their precious dinner meals. To be completely honest, my family was quite content with the amount of food in their stomachs so absolutely no reason to completely glare us out of there. My sister was mid-conversation with my mother and the waitress came by asking if anyone wanted refills and since my sister didn't respond - she stood there repeating herself do you want more root beer? about 6 times. It's about 3:00 at this moment and everyone still has a substantial amount of food on their plates this is when she thought it was appropriate to bring our check over while waiting for us to pay. About 45 minutes pass by and at this time we are just starting to digest our food and I look over my shoulder to see our waitress talking in her language with an attitude to her coworkers and point to our table and that was enough to drive us out of this place. So we got up and walked out being waved at with a petty hand gesture and a smirk. I have never experienced this even at the lowest of the low food restaurants. Thats when I decided to come here and leave my horrific experience in this place even though the manager completely goes against the bad reviews and snaps back with a snarky comment underneath them. As a manager myself, this is no way to run a business. If customers are leaving even one bad review, you apologize for the inconvience and try harder next time. It is never okay to try to justify the poor reviews by saying "Well, we never had any complaints so.." Clearly you have.