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10/18/2023
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03/31/2015
This is the worst service I have ever had. 4 tables of people two waitresses, soup and salad came when the meal came. Had to ask for drinks to be refilled. Food was not good and took to long. Don't want to give them a star but you have to give one to submit.
07/28/2013
It seems that every IHOP I go to has to know I am there and get their dishes from the dish washer befor they go thru the process. I love the waffles but every IHOP serves me on dirty dishes. Today was my last trip there. I have given them chance after chance. Every IHOP in EL PASO TX has done this to me . I don't get it. I will find my waffles elsewhere.
09/02/2011
Provided by SuperpagesI am so greatful to the staff and manager at this location, I left my purse there and it was recovered by a great, honest person, that i do not even know who it was. IHOP should be very proud of the group of people working at this location. I do know I spoke with a young lady, her name is Liz, and she allowed my daughter in law to recover the purse for me, after I gave her a description of my purse, I thank this whole wonderful group of people for their honesty and care!!!!!!!!!!!! P.S. our service we got was great, thank you so much. Jane A Avila
04/01/2010
Unlike others IHOPs that I have been to the service at this location is the worst. My experience went sour since the begining. We ordered a regular coffe and a french vanilla and our waiter brought Irish cream instead. We ordered and waited a fair time for our plates. When they finally brought them the my order was incorrect. I immediatly told the waiter and he said that he would be right back with my plate. My wife finished her food (even though she was kind of waiting for my plate) and my plate didn't arrive. By this time I was really pissed and when my plate finally arrived I ask the waitress to cancel my order. I guess she got mad because she threw one of plates on top of the other one (really bad attitude). I got up and spoke with the manager and explained to him what was happening. The waitress was there and she blamed the kitchen for the mistakes. The manager apologized and told me not to worry about the bill. By the way I wasn't the only one having trouble with them this day. Another patron that was sitting next to us was overcharged and while the waitress was fixing this error another waiter brought them two orders of pancakes. The customer told the waiter that he hadn't order them and the waiter's response was "yes you did" (very unprofessional). The customer told him again that he hadn't ordered it. Then the waiter went to the next table and asked them if they had ordered that. Which they had.
In conclussion, the service was very bad, waiters very unproffessional and as far as food goes I wouldn't be able to rate.
Details
Phone: (915) 772-4077
Address: 6080 Gateway Blvd E, El Paso, TX 79905
Website: http://www.ihop.com
More Info
- General Info
- For 60 years, the IHOP family restaurant chain has served our world famous pancakes and a wide variety of breakfast, lunch and dinner items that are loved by people of all ages - offering an affordable, everyday dining experience with warm and friendly service.
- Email Business
- Extra Phones
Fax: (915) 772-4409
TollFree: (866) 444-5144
- Payment method
- master card, visa, amex, cash, check, company card, debit, discover
- Price Range
- $
- Neighborhood
- Tejas
- Other Links
https://restaurants.ihop.com/en-us/tx/el-paso/breakfast-6080-gateway-east-3020
- Categories
- Other Information
Cuisines: Family Style, American, Breakfast, Brunch & Lunch
Price Range : Below Average
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